Simple, Friendly: VoIP
Voice over Internet Protocol, otherwise known as VoIP, uses standard internet technologies and connections to carry phone conversations. This technology allows Tacoma Telematics to bring secure, high-end phone system features, plus new features that tie into the Internet to our clients at a reasonable cost and without headache.
With VoIP, your office phone is anywhere there is an Internet connection. Multiple locations, telecommuters, and home offices can be tied together in a unified phone system, complete with direct dial and intercom systems. Voice mail can be delivered straight to your email client or smart phone, or even a web page. Connect with clients or employees using "phone bridge" style conferences. For support phone calls, customers can be routed into a queue system to ensure timely response. These features are a taste of what VoIP with Tacoma Telematics can offer.
The above features are usually itemized on phone company bills. With a Tacoma Telematics VoIP installation you avoid these fees as the features are both standard and customizable. You likely already pay for a broadband connection; why not take full advantage of it and lower or even eliminate your phone company bills?
Tacoma Telematics can integrate with your current phone lines, or completely replace your line with systems that run entirely over the Internet. In most cases, we can even integrate with the phones you already have. Some VoIP users use headsets that connect directly to computer-based “softphones,” leaving you with no additional hardware to take up room on your office desk!